In Patient Services

In Patient Services
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Front office executives ensure that the patient has a unique identification Hospital number. The patients/ relatives are escorted by the PROs to the Admission desk. The admission desk ensures the following steps are carried out: Explain and share details regarding the procedure / room tariff for various categories available and give an estimate for the cost of the procedure. Patients with insurance cover: Minimal advance is received and pre-authorisation sent to the insurance company. Insurance Help Desk with the Insurance desk behalf of the patient or relatives to ensure that pre-authorisation is received as per eligibility. PROs accompany the patient/relatives to the allotted floor where the patients are received by nurses, is a single-point contact for addressing patients’ / companions’ needs during their stay. Our inpatient PRO is responsible for coordinating with various departments like F&B, housekeeping, diagnostics to ensure a safe and comfortable stay for the patient as well as their companion.

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Front office executives ensure that the patient has a unique identification Hospital number. The patients/ relatives are escorted by the PROs to the Admission desk. The admission desk ensures the following steps are carried out: Explain and share details regarding the procedure / room tariff for various categories available and give an estimate for the cost of the procedure. Patients with insurance cover: Minimal advance is received and pre-authorisation sent to the insurance company. Insurance Help Desk with the Insurance desk behalf of the patient or relatives to ensure that pre-authorisation is received as per eligibility. PROs accompany the patient/relatives to the allotted floor where the patients are received by nurses, is a single-point contact for addressing patients’ / companions’ needs during their stay. Our inpatient PRO is responsible for coordinating with various departments like F&B, housekeeping, diagnostics to ensure a safe and comfortable stay for the patient as well as their companion.

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HOSMAT Multi Speciality Hospital

HOSMAT Hospitals - Orthopedics, Sports Medicine, Arthritis, Neuro, & Accident Trauma HOSMAT Multi Speciality Hospital is the first Comprehensive Tertiary Care Hospital in India specializing in Orthopedics, Accident-Trauma care, (Arthroscopy & ACL surgeries), Sports medicine, Arthritis, and Neurosciences. The hospital after being awarded the prestigious NABH accreditation has now diversified into a multispecialty hospital while still retaining its brand image and focus on orthopaedics and its related subspecialties. HOSMAT Multi Speciality Hospital serve the entire country of India, including neighboring Countries by providing personalized, attentive care as well as medical techniques to better serve our patients. Our mission is to provide excellent health care that is affordable to everyone in our society. That means safely serving our patients by bringing in state-of-the-art technology that will decrease the barriers that hinder our patients from getting the care they need; a patient-friendly as well as employee-friendly-environment. This includes Surgeons, Physicians, Nurses, and Technicians. We have served more than a hundred thousand patients and we are excited about plans to continue the growth of our hospital. We look forward to further improvement and a continued commitment to providing the best healthcare to the city of Bengaluru.

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